Email — you may be addicted to it, you may hate it, abuse it, love it, or eschew it. Whatever your relationship, troubled or otherwise, email is and continues to be one of the world’s few, new, great things. When it comes to “killer-apps,” it is the undefeated heavy-weight champion of the world. Email is the backbone of social and commercial intercourse. Commerce flows through it, along with pain and joy, and work and play, and many of the hours of my day.
While you may order that inflatable, remote-controlled zeppelin online, the acknowledgement nevertheless comes via email, as does the receipt, and the shipping updates.
Email is the truck that moves freight – light and heavy – on the information-super-goat-trail. Plain, simple, elegant, boring, your-grandma-has-an-AOL-address-type email remains the venerable heavy lifter of the online world.
Strangely, it has also become the de facto identity management tool. It is universally used to authenticate just who we are, on everything from my bank to the myriad of social and anti-social real-time networking sites. When we forget just who we are, it’s the delivery method of choice to jog the memory or to trigger a reset — ironically, given how totally insecure it really is, likened to a postcard.]
But, the core problem with email is not security. The real problem with email is it’s really stupid. It’s dumb as a bucket of overripe bananas. I mean it. It’s really god-awful stupid. It can’t help it. It was designed that way.
